FAQ's

How are your prices so low? 
All our items are 100% brand new. The difference between us and our competitors is that we cut out the middle-man and make it possible for our customers to buy at what is referred to "wholesale pricing." 

Do you have a physical store?
No, we have transitioned from a local furniture company to a national online sales platform. 

Can I pay over the phone?
In order to keep payments secure we do not accept over the phone payments. We strive to provide secure online shopping. All orders must be placed online. 
What if parts or pieces or broken or missing?
If a order arrives with broken, damaged, or missing parts kindly email our customer service team at support@wholesalefurniturewarehouse.com with pictures and detailed description of the following:
  •  Shipping label (with tracking # visible)
  •  Any damaged, broken, or missing parts (with part #)
How can I cancel my order ?
After an order is placed there is a 24 hour cancelation policy on all orders. Any order cancelled after 24 hours is subject to a 25% restocking fee. In order to cancel your order please contact customer support at support@wholesalefurniturewarehouse.com with your order #, date of purchase, reason for cancelling and contact information. One of our experienced customer service agents will get back to you within 1 business day. 

What if I'm not satisfied with my purchase at time of delivery?
Refunds are only issued in the case of defective merchandise that we are unable to replace or repair. In the case of defective merchandise, please contact support by sending an email to our customer service team at support@wholesalefurniturewarehouse.com. Claims for damaged items must be filed within 2 calendar days of delivery. Please remember to inspect your item(s) immediately upon delivery.